OPENING KEYNOTE SESSION (Wednesday, September 5, 9:15 am – 10:15 am)
Edward “Joe” Shoen, Chairman & CEO, U-Haul International
U-Haul was founded by a Navy veteran who grew up during the Great Depression. Tires and gas were still rationed or in short supply during the late 1940s when U-Haul began serving U.S. customers. Today, that background is central to the U-Haul Sustainability Program: “Serving the needs of the present without compromising the ability of future generations to meet their own needs.” Our commitment to reduce, reuse and recycle includes fuel-efficient moving vans, neighborhood proximity, moving box reuse, moving pads made from discarded material and packing peanuts that are 100% biodegradable. Learn more about these facts and others at uhaul.com/sustainability.
Since 1945, U-Haul has been the choice for the do-it-yourself mover. U-Haul customers' patronage has enabled the Company to maintain the largest rental fleet in the do-it-yourself moving industry which includes trucks, trailers and towing devices. U-Haul also offers storage throughout North America. The Company provides industry leading moving and storage boxes and an extended line of packing supplies to protect customer possessions. U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket. The Company supplies alternative-fuel for vehicles and backyard grills as one of the nation’s largest retailers of propane.
SPECIAL PANEL DISCUSSION (Wednesday, September 5, 10:15 am – 11:25 am)
“The Future of the Lien Sale Auctions”
Tim Dietz, Self Storage Association (Moderator); Carlos Kaslow, SSA General Counsel; David Doll, Public Storage Real Estate Group, Joe Niemczyk, Executive Self Storage Associates, Inc.; Lance Watkins, StorageTreasures.com
You won’t want to miss this special panel discussion on the hottest topic in the storage business. With the changing regulations in each state, make sure your facility has the tools needed to play it safe and avoid lawsuits. The changing times means you need to stay ahead of the game and attend this discussion.
Q & A to follow.
FOUNDATION FORUM (Thursday, September 6, 10:15 am – 11:15 am)
“Delivering Happiness at Work"
Jenn Lim, CEO and Chief Happiness Officer of Delivering Happiness, Zappos & Author of the Culture Book
Jenn Lim is the CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Tony Hsieh (CEO of Zappos) co-created in 2010 to inspire happiness in work, community and everyday life.
In 2005, she created the first Culture Book for Zappos – now on its 7th edition – and has produced them ever since. In 2009, Zappos was sold to Amazon.com in a deal valued at $1.2 billion on the day of closing, and in 2011, Zappos was #6 on Fortune’s “100 Best Companies to Work For” list. The Culture Book has become a global symbol of how companies can successfully create cultures based on happiness and be profitable at the same time.
In 2010, Jenn led the launch and management of Tony’s first book (Delivering Happiness) which sold over 220,000 copies internationally and hit #1 on numerous bestsellers list (including the New York Times, Wall Street Journal and USA Today). It was voted one of the best business books in 2010 by NPR, Inc. Magazine and the Wall Street Journal, has remained on the New York Times list for 27 weeks and has been published in over 14 countries/languages because of her efforts.
With the success of the Culture Book and Delivering Happiness, she’s spoken at companies, universities and organizations such as Twitter, Pixar, Stanford, UCLA, the Entrepreneurs’ Organization, NAWBO and the American Marketing Association. Prior to becoming CEO and Chief Happiness Officer, Jenn consulted in a number of industries, including the internet, writing and graphic design.
SPECIAL CLOSING SESSION PANEL DISCUSSION (Friday, September 7, 8:30 AM – 9:45 AM)
“The Role of Aggregators in the Self Storage Industry”
Is there a seat at the self storage table for Aggregators? Will they help or hurt the modern day operator? Hear all sides of the story at this lively and interactive panel discussion. Get your questions ready for Q & A afterwards.
CLOSING SESSION (Friday, September 7)
“Live from Vegas: The Self Storage Legal Network's Legal Power Hour”
A Q&A session for owners and managers addressing the latest legal and regulatory developments impacting the self storage industry brought to you by the Self Storage Legal Network (SSLN)
Carlos Kaslow, Esq. & Scott Zucker, Esq.
Hear two of the nation’s leading self storage legal experts discuss the topics that pertain to you and your business. Our attorneys will be your attorneys and take your questions for as long as time permits. This session will be well worth staying over an extra night in Las Vegas! Free legal information. Brought to you by The Self Storage Legal Network.
Ever wanted free legal information? Here is a session that’s sole purpose is to answer specific self storage questions from SSA conference attendees. No question is off limits. Our legal experts will answer as many questions as time will allow. Make sure you stay for this session, because it’s going to be the most-talked about session of the entire conference!